Give every visitor to your website an AI agent that can talk, not just type. Answers calls in the language your customers actually speak, joins a video call when a visitor wants a face, and captures every lead, without hiring a night-shift team or bolting together five different tools that don't talk to each other.
An AI voice, video & chat agent for your website, built and run by Flowagenz
The problem, reframed
Most websites give a visitor a contact form and a "we'll get back to you in 24 hours" line. By then the visitor has already called a competitor. A chatbot alone reads as cheap and scripted the moment a real question comes in.
My read: the fix isn't a better chatbot. It's an AI agent that can escalate itself, from typed chat, to a live voice call, to video, inside the same conversation, without the visitor repeating themselves or getting handed off to a different tool.
Core Values
What we build
01
Live voice, in the language your customers use.
Built for Tamil and English natively today, including mid-sentence code-switching the way a real bilingual caller speaks. For other languages your customer base needs, Hindi, other Indian languages, or international languages, we scope and integrate that support as part of your setup, matched to who's actually calling.
02
Video calling, when the conversation needs a face.
A visitor can switch from chat to a live video call inside the same session, without leaving your site or opening a new app.
03
Knowledge grounded in your actual business.
Answers come from your own website content, uploaded documents, and a Q&A set you control, not generic scripted responses. Retrieval-backed, so answers stay accurate as your business changes.
04
Lead capture and CRM handoff, automatic.
Every call and chat becomes a structured lead: name, phone, email, summary, sent straight to your CRM or a webhook of your choice (HubSpot, Zoho, Google Sheets, or a custom endpoint) the moment the call ends.
05
Custom branding on your widget.
Your logo, your colors, no "powered by" pointing anywhere else, on qualifying plans.
Fact: these are the same voice, retrieval, and CRM-handoff pipeline running in production, not a scripted mockup.
Built on a modern, real-time stack
WebRTC-based real-time voice and video (LiveKit), fast speech recognition (Deepgram), Tamil-native speech synthesis and recognition (Sarvam), retrieval-augmented answers backed by your own knowledge base (Pinecone), and n8n-driven automation for CRM sync, follow-up messages, and lead routing. Available as a widget drop-in on any site, WordPress, Next.js, Shopify, or hand-built HTML.
Who this is for
Service businesses fielding repeat phone questions. Clinics, salons, consultants, real estate: visitors who'd rather ask a quick question by voice than fill a form.
SMBs doing roughly $50K to $2M in annual revenue who lose leads to slow response times and can't yet justify a full-time support hire.
Businesses with a specific-language customer base (Tamil, Hindi, or otherwise) who need a system that actually handles that language natively, not a translated afterthought.
Agencies and site owners wanting to differentiate a website build with live voice and video instead of a static contact form.
Every deployment is scoped to your actual call volume and your customers' languages during a short discovery call. We do not sell a fixed "X calls a month" package off a shelf; capacity and language coverage are built to match what your business really sees.
Why Flowagenz
No vendor lock-in.
You get the deployed system, the knowledge base, and full configuration access. This isn't a black-box subscription you lose access to if you leave.
Built and supported from Salem, Tamil Nadu.
Western-grade execution, direct engineering access, at rates that don't carry a big agency's overhead.
Real timezone overlap with US, UK, and Australia.
Async-first communication with committed daily overlap windows for calls and reviews, not a 48-hour email round trip.
We built this infrastructure ourselves.
This isn't a reseller wrapper around someone else's chatbot platform. The real-time voice pipeline, the Tamil-language integration, and the CRM automation are engineered and maintained in-house.
Process
How it works
01
01
Discovery call (30 min).
We look at your website, your current lead flow, the languages your customers actually speak, and your realistic call volume.
02
02
Scoping and quote (2-3 days).
A written scope: what the AI agent knows, what languages, what CRM it talks to, and a capacity plan sized to your business, not a generic tier.
03
03
Build and knowledge setup (1-2 weeks).
Your website content and documents are ingested, the AI agent is configured, branded, and language-tuned, and CRM/webhook handoff is wired up.
04
04
Test call and go-live (2-3 days).
You test it live with real questions before it goes on your site.
05
05
Ongoing support.
Knowledge base updates, monitoring, and capacity or language adjustments as your business grows.
FAQ
Frequently Asked Questions
Everything you need to know about our process and digital systems.
Pricing is scoped to your call volume, languages needed, and CRM integrations, so there's no fixed "starting at" number that means anything until we've talked. As a reference point, small-business deployments typically land between 25,000 and 90,000 INR ($300 to $1,100) per month depending on scope; higher-volume or multi-language setups are quoted after discovery.
Talk to us
Tell us what your visitors actually ask for and which languages your customers speak, and we'll scope an AI agent for that, not a generic tier that's either too small or missing the languages you need.